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Identity SectorAdjudication Workflow
Manual Adjudication
Human review for the identity cases automation shouldn't decide alone.
A structured workflow for trained operators to resolve biometric and demographic conflicts that automated matching flags — duplicate suspects, low-quality captures, and edge cases — before an ID is issued or rejected.
Talk to Usarrow_forwardCore Functionality
Case Queue Management
Prioritized queues route flagged enrollments to available adjudicators by case type and SLA.
Side-by-Side Comparison Tools
View candidate biometric and demographic matches with confidence scores in one screen.
Decision Audit Trail
Every adjudication decision is logged with reviewer identity, timestamp, and rationale.
Escalation Workflows
Multi-level review for high-risk or contested cases before final determination.
Ready to talk about Manual Adjudication?
Tell us about your deployment scale and timeline, and our team will scope the right integration.
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